This website, paragon-outdoor.com, is provided by Paragon Group USA (“Paragon”). We value your privacy. Our website allows you to buy products, enter occasional contests, receive special discounts, fill out surveys, and receive newsletters, emails and other promotional information from us. We use the information that we collect about you exclusively to fulfill your purchases and to create a more personalized online experience. We do not share or sell your information to third parties.
Our primary goal in collecting information from you is to provide you with a smooth and customized experience while using this website. In order to better provide you with products and services, this website collects two types of information about its visitors: personally identifiable information and non-personally identifiable information. All of the customer data we collect is protected against unauthorized access by physical security means.
Personally Identifiable Information
Personally Identifiable Information is information that let’s us know the specifics of who you are. Personal information is requested when you order a product or service, enter contests or sweepstakes, fill out surveys, and send us feedback. For example, this information might include your name, billing address, shipping address, telephone number, email address, credit/debit card or other payment information, and product details. With this information, we can fill your orders, and better provide you with personalized services.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents, and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Your account information is kept on a secure server. You have the ability to access and edit the personal information that you have provided to this website. During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your personally identifiable information will be completely removed from our backed-up databases.
Non-Personally Identifiable Information
Non-Personally Identifiable Information is information that does not by itself identify a specific individual. This website gathers certain information about you based upon where you shop on it in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the URL of the website from which you came from, which URL you next go to, what browser you are using, and your IP address. A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. An IP (Internet Protocol) address is an identifier for a computer or device on a TCP/IP (Transmission Control Protocol/Internet Protocol) network, such as the World Wide Web. Networks like the World Wide Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
How Information is Collected
This website collects information from visitors regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the operating system and browser type used to come to the site, the country, state, and telephone area code where their servers are located, the pages and page titles that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications, and plug-ins, and any search terms entered on this website.
When you order from this website, it collects personally identifiable information from you. If you order one of our products or services, this website will collect and maintain your name, email address, billing address, shipping address, telephone number, product selections, credit/debit card or other payment information, order number, referring URL, IP address, page you bought from and a password. It collects this, and other information, as disclosed in this policy, in order to fill your order, to communicate with you about your order, and possibly to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use.
In order to improve our services to you, we may ask some of our customers to voluntarily complete surveys. Individual survey answers are confidential, although non-personally identifiable information is collected. If you do not wish to participate in a survey, simply decline to participate when asked.
We may from time to time send you free newsletters, and emails or other communications regarding current promotions, specials, and new additions to this website. You may "opt-out," or unsubscribe from our newsletters or other communications by following the unsubscribe instructions in any email you receive from us. After doing so, you will not receive future promotional emails unless you open a new account, enter a contest, or sign up to receive newsletters or emails. Please allow up to 2 weeks to process your request.
If you contact our customer service representatives by telephone, email or letter, we may keep a record of your correspondence or comments. If you report a problem with this website, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, email address and order information in order to send you a reply.
When you use this website, it may store cookies on your computer in order to facilitate and customize your use. A cookie is a small data text file, which a website stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to this website. This website’s cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to this website. The cookies make your use of this website easier, allow you to retrieve an earlier shopping cart, make this website run more smoothly and help us to maintain a secure site. You will be unable to shop on this website without your browser set to accept cookies.
Only Paragon maintains and may use your information. It is not shared with any other third parties with the exception of third party companies such as credit/debit card processing centers, and shipping carriers employed by Paragon to perform functions on its behalf including order fulfillment, postal and email delivery, and credit processes. The only information shared is that information which is necessary to process your order.
We reserve the right to disclose your information as required by law, and when we believe disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us.
The Children's Online Privacy Protection Act took effect on April 21, 2000 and imposes certain requirements on websites directed toward children under 13, that collect information on those children, or websites that know they are collecting information on children under the age of 13. We do NOT sell products for purchase by children under 13 through this website. Youth-oriented products are sold for purchase by adults only. We will not knowingly or intentionally collect personal information from children under the age of 13. Paragon is committed to protecting the welfare and privacy of children.
Changes to Policy
Paragon Group USA
100 West Forest Ave
Englewood, NJ 07631