Frequently Asked Questions
Are the louvers adjustable?
Yes, each individual louver can rotate up to 120º, except for the middle master louver, which remains static and does not move.
Which structures are compatible with this accessory?
The shutter panels are compatible with the Lugano Louvered Pergola and Grand Tuscan Louvered Pergola.
How does this accessory compare to the other privacy panels available?
The other available panels are static, meaning their louvers do not rotate. This new 2025 model was introduced based on customer requests for adjustable louvers, allowing for customized sun exposure.
Why are the panels sold in a set of 3?
Each individual panel is designed to cover one-third of a pergola side. For example, if you have a 10' x 12' Lugano Pergola and want to fully cover one of the 12' sides, you will need three 12' panels. To simplify the process, we sell the panels in sets of three, allowing you to easily cover a full side of your pergola. The only exception is the 20' side, which requires a total of six panels, or two sets of three 10' panels.
Do you offer a warranty on your products?
Yes. We offer a 3 year limited warranty. More details can be found in the product manual.